Founder stories
Real client feedback that drives our mission forward
Our optimised pick–pack workflow, courier allocation, and weight-efficient packaging helped Twillo Story bring down fulfilment costs significantly while improving delivery reliability across India and international markets.
Partnering with Shift transformed our logistics. With their guidance, we consolidated operations in Bangalore, cut costs by 45%, and reinvested those savings into growing the brand. Shift’s reliability and support have been key to our expansion.
Rupambika
Founder and CTO
Our proudest milestones reached
+0%
lower fulfillment costs
Shift’s scalable model helped Twillo Story reinvest cost savings into marketing and product launches—fueling rapid growth across new customer segments.
RoroSaur, a fast-growing baby nutrition brand, partnered with Shift to stabilise deliveries for their perishable products. By providing a dedicated support team, faster responses, and proactive NDR calling, Shift improved delivery reliability and protected product freshness - helping the brand maintain parent trust and operational consistency.
Shift didn’t just improve our logistics—they became a true partner in protecting our product quality and parent trust. Proactive calling, fast responses, and real accountability made a huge difference for our perishable shipments.
Harshi Thodima
Founder
Our proudest milestones reached
+0%
faster response times
Shift’s human-led support team verified addresses, resolved issues in real time, and ensured every shipment reached parents quickly and reliably.
Hijab Stories, a fast-growing modest fashion brand, partnered with Shift to stabilise festive-season deliveries and reduce RTOs. With proactive customer calling, fast NDR resolution, and courier optimisation, Shift helped the brand maintain gifting deadlines, improve reliability, and strengthen customer trust during peak sales.
Shift understood our brand and even customised our tracking page to match our products and aesthetic. The proactive delivery support and fast NDR handling boosted customer trust and helped us increase repeat sales by 17%.
Syed Owais
Founder
Our proudest milestones reached
+0%
faster response times
Shift also created a fully branded tracking page for Hijab Stories, turning every delivery update into a premium customer experience.