Track Your Shipment
Enter your AWB number to check the latest delivery status and shipment updates.
What Each Order Status Means ?
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Order Received
The order is confirmed. The seller has started preparing it.
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Ready to Ship
The order is packed and ready for pickup.
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In Transit
The courier has picked up the package. It’s moving toward the delivery location.
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Out for Delivery
The courier executive is on the way to deliver the order to the customer’s doorstep.
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Delivered
The order has been delivered successfully.
Frequently asked questions
What is an AWB number?
An AWB (Air Waybill) number is a unique tracking number assigned to a shipment by the courier.
Where can I find the AWB number?
The AWB number is shared via SMS, WhatsApp, or email once the shipment is picked up.
Can I track multiple shipments on the Shift platform?
Yes. Sellers can track all their shipments booked through Shift in one dashboard.
Do buyers receive shipment updates?
Yes. Buyers receive shipment updates through SMS, WhatsApp, or email when the seller enables order notifications.
What if the shipment status hasn’t changed?
Status updates appear as the shipment moves through the courier network. Gaps between updates are normal while the package is in transit.
Whom should I contact if there is a delivery issue?
Sellers can raise a support ticket through the application, email us at [email protected], or call us at +91 9422799662.