What is Shift?
Shift Logistics is a tech-enabled shipping aggregator and fulfillment platform in India that helps eCommerce sellers, D2C brands, retailers, and manufacturers streamline their order fulfillment and logistics operations. With a wide courier network, competitive shipping rates, and integrated fulfillment centers, Shift empowers businesses to ship smarter, scale faster, and provide a seamless delivery experience to their customers across 21,000+ pincodes in India.
How does Shift work?
Integration: Businesses can integrate their sales channels (Shopify, Amazon, WooCommerce, Magento, Wix, etc.) or use Shift’s APIs for custom sites. This ensures automatic order syncing and easy shipment creation.
Order Booking: When an order is placed on the seller’s online store, it gets synced to the Shift dashboard. Sellers can also create shipments manually or in bulk.
Courier Selection: Shift connects sellers with 15+ courier partners. The platform automatically suggests the best courier based on rates, serviceability, delivery speed, and performance.
Shipping Label & Invoice: Once a courier is selected, Shift generates shipping labels, invoices, and tracking IDs instantly.
Order Tracking: Both sellers and their customers can track shipments in real-time through branded tracking pages and proactive notifications.
COD & Payments: Shift provides COD order confirmation on WhatsApp, early COD remittance, and detailed remittance reports to improve cash flow management.
Reverse Logistics (RTO/NDR): The platform manages undelivered shipments (NDR), reduces RTO with proactive customer calls, and supports hassle-free return shipments.
Fulfillment Services: Sellers can store inventory in Shift’s tech-enabled fulfillment centers (Hyderabad, Bangalore, Vizag soon) where orders are picked, packed, and shipped on demand.
Analytics & Reports: Detailed reports on shipping charges, courier performance, NDR/RTO trends, and order timelines help sellers optimize their operations.
Key Benefits of using Shift
- Competitive Rates: Access to some of the lowest shipping rates in the industry.
- Wide Coverage: Deliver across 21,000+ pincodes with multiple courier partners.
- Faster Deliveries: Same-day and next-day delivery options available.
- Reduced RTO Losses: Proactive COD confirmation, NDR calling, and branded tracking improve delivery success.
- Tech-Enabled Fulfillment: Integrated warehouses ensure storage, packing, and shipping without hassle.
- Seamless Integrations: Shopify, WooCommerce, Amazon, APIs, and more.
- Improved Customer Experience: Branded tracking pages, proactive communication, and reliable deliveries.
- Actionable Insights: Advanced analytics and reports for smarter business decisions.
Summary
Shift Logistics is a comprehensive shipping and fulfillment platform designed to help businesses of all sizes ship smarter, scale faster, and deliver a superior customer experience. By leveraging Shift’s courier network, fulfillment centers, and advanced features, sellers can reduce costs, improve delivery performance, and grow their businesses with confidence.