What's changed, and why it helps you as a seller
Orders and Shipments are now one screen.
You no longer have to jump between an Orders tab and a Shipments tab to know what's booked vs. what's actually moving — one "Shipments" tab now answers "where do things stand today" in a single view.
Your cash-flow info is front and center.
COD Remittance and Weight Discrepancies now sit right on the Overview tab, so you can spot pending remittance and over-charged weight disputes at a glance, without digging through separate reports — this protects your margin without extra effort.
See exactly where your parcels are struggling.
A live India map with real delivery data lets you instantly spot which states or regions have delivery or NDR problems, so you can act on a specific region — switch courier, flag a pin code, adjust your COD policy — instead of guessing from a single all-India number.
Compare couriers where it matters.
Delivery Performance by State and COD vs Prepaid Delivery let you see courier reliability broken down by geography and payment type, so you can decide which courier to assign for a given lane with real data.
Know what's actually selling.
Top Products and Top Couriers show which SKUs and courier partners are driving your volume, so you can double down on what's working without exporting data and building your own pivot table.
A direct read on your customer experience.
The new Customer Rating card shows how your end customers are rating their delivery experience — a quick way to notice if service quality dips after a courier change, without waiting for complaints.
Pull your own numbers anytime.
The graph/table toggle and CSV export on Overview mean you can get the data you need for your own accounting or MIS without asking support for a report.
Faster, cleaner, less clutter.
A few overlapping widgets (separate Orders stat cards, Order Trends chart, Courier Performance, the Payment Mode filter) were folded into the merged Shipments view — same underlying information, fewer screens to check, and the dashboard now loads faster.
Fresh data, every hour. The dashboard now reliably refreshes every hour, so the numbers you see stay current through the day.