Real-Time Order Webhooks - Now Self-Serve
You can now set up webhooks yourself, right from your account settings — no need to raise a support request. Get order and return status updates pushed to your systems the moment they happen.
Set it up in minutes.
Add your webhook URL from Settings and start receiving live updates — create, edit, or remove it anytime.
Secure it your way.
Add your own custom headers (like an API key or authorization token) so updates are authenticated against your system.
Full order coverage.
Get notified across the entire journey — shipment created, in transit, delivered, cancelled — for regular, hyperlocal, and return orders.
Rich, ready-to-use data.
Every update includes the order number, carrier name, tracking number and link, key dates (placed, shipped, expected, and delivered), current status, detailed tracking scans, and buyer details.
Good to know
Updates are sent automatically whenever an order's status changes. Make sure your endpoint can handle repeat notifications for the same status, and use your custom headers to secure incoming requests.
Platform Upgrade for Better Speed & Security
We've also upgraded our platform to the latest technology foundation. Behind the scenes, this means faster, more reliable performance across the app, stronger security with the newest fully supported framework, and a modern foundation that lets us ship new features to you faster. No action is needed on your end - everything continues to work as usual, just better.